The police complaints system has been labelled as ‘broken’

Police Bikersource: Swindon Advertiser
published: 18 February 2022

The system for handling police complaints has been labelled as “broken” by critics after it was found 43 per cent of officers deemed as having a case to answer for misconduct faced no further action.

The Independent Office for Police Conduct (IOPC) was set up in 2018 to reform the way complaints were handled, by improving the speed in which conclusions were given.

But of 1,895 investigations [that] it has carried out, only 881 have been published on its website, and questions have [now] been asked about whether it has increased the speed of investigations, made them more independent and improved justice.

Since 2018, the IOPC has published one investigation into misconduct at Wiltshire Police – which was proven and the police staff member was given management action.

The member of staff was responsible for responding to applications under Clare’s Law – which allows people to request disclosure of a person’s history of abusive behaviour.

Given the date of birth the applicant provided, which turned out to be incorrect, two computer checks were completed, which showed there were no matches.

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