Staff deporting foreigners out of UK ‘loutish and aggressive’
originally by: The Guardian
published: 13 April 2012
The private company hired by the government to deport foreign nationals has decided to place its own guards under surveillance after concluding that some lack respect for ethnic minorities and women and display “loutish” and “aggressive” behaviour.
The damning assessment of the attitudes and conduct of staff working for Reliance is made in an internal company memo, drawn up by senior managers after the company won the Home Office contract to deport foreign prisoners and refused asylum seekers.
The document, one of a number of internal company records leaked to the Guardian, identifies problems “at all levels of the business” and cites poor communication, peer pressure and use of “inappropriate language” by guards empowered to use force to return foreign nationals.
In response, executives at Reliance have decided to recruit a team of covert monitors who will pose as passengers on commercial flights and report back on the performance of guards. They hope the move will quell the growing impression that the deportation system remains in crisis – 18 months after an Angolan man, Jimmy Mubenga, died after being forcibly restrained on a flight from Heathrow.
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